Shipping Policy

Shipment processing time

All orders are processed within 24 hours of purchase. Next day shipments will be shipped if the order is placed before 5pm. Next day shipping does not apply for orders placed on Fridays. Orders placed on Friday for next day delivery will be delivered on Monday.

During times of high volume, parcels may be delayed by a few days. We will do all we can to dispatch on time and appreciate your patience.

When your order ships, you will receive a confirmation email. If you do not get this, please get in touch.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Please check expected lead times at checkout.

Shipment confirmation and order tracking

Once the shipment leaves the warehouse you will receive an email with all tracking information.

Customs, duties, and taxes

Stock is warehoused in the UK in Crewe. All orders from within the UK will not be subject to any import VAT or duties. We only ship to the UK from For EU orders please visit


Cubii is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

For more information, email support